Incidents reported on status page for absentify GmbH https://status.absentify.com/ https://d1lppblt9t2x15.cloudfront.net/logos/e36a7f32047413b6daeba72136b386bd.png https://status.absentify.com/ en https://status.absentify.com/ Wed, 22 Jul 2026 14:11:18 +0000 https://status.absentify.com/#5ecf3a910326878849a62766f3402f22c0ad460e7971b4c6bb1ced18a3964579 Web Application recovered https://status.absentify.com/ Wed, 22 Jul 2026 14:08:39 +0000 https://status.absentify.com/#5ecf3a910326878849a62766f3402f22c0ad460e7971b4c6bb1ced18a3964579 Web Application went down https://status.absentify.com/ Mon, 22 Jun 2026 14:50:35 +0000 https://status.absentify.com/#c9c69178164a31f43257e873e355a2cbc2369a65eece7efd5feb760543a3d3c2 Microsoft Teams App recovered https://status.absentify.com/ Mon, 22 Jun 2026 14:47:52 +0000 https://status.absentify.com/#c9c69178164a31f43257e873e355a2cbc2369a65eece7efd5feb760543a3d3c2 Microsoft Teams App went down https://status.absentify.com/ Mon, 22 Jun 2026 13:56:22 +0000 https://status.absentify.com/#18b11c7a93cdcc9f30c5a9877164ee0e957a5a44a89ae686be19e367c63c5aa1 Application Performance recovered https://status.absentify.com/ Mon, 22 Jun 2026 13:53:51 +0000 https://status.absentify.com/#18b11c7a93cdcc9f30c5a9877164ee0e957a5a44a89ae686be19e367c63c5aa1 Application Performance went down https://status.absentify.com/ Tue, 16 Jun 2026 19:10:12 +0000 https://status.absentify.com/#930e41e5dbb9a5cdfb62da4d9d495a5ebf5763814bea17ca979d7ba47390862e API recovered https://status.absentify.com/ Tue, 16 Jun 2026 19:07:33 +0000 https://status.absentify.com/#930e41e5dbb9a5cdfb62da4d9d495a5ebf5763814bea17ca979d7ba47390862e API went down https://status.absentify.com/ Thu, 11 Jun 2026 19:10:03 +0000 https://status.absentify.com/#ce1990dbefc4a3fdf21795ee6855bd452fe0fcc70a8348fd7903d4ec06572027 API recovered https://status.absentify.com/ Thu, 11 Jun 2026 19:07:29 +0000 https://status.absentify.com/#ce1990dbefc4a3fdf21795ee6855bd452fe0fcc70a8348fd7903d4ec06572027 API went down https://status.absentify.com/ Mon, 08 Jun 2026 12:57:43 +0000 https://status.absentify.com/#d5182056317845dada563d0d0f1008eee0ed8dff0b3058da910ef8dc7b27d407 Application Performance recovered https://status.absentify.com/ Mon, 08 Jun 2026 12:56:19 +0000 https://status.absentify.com/#d5182056317845dada563d0d0f1008eee0ed8dff0b3058da910ef8dc7b27d407 Application Performance went down https://status.absentify.com/ Sat, 06 Jun 2026 22:04:07 +0000 https://status.absentify.com/#3aa7c6d1a4bccb170ed5e835e8a9dab4f01fd634913721295988cd1c8ee995aa API recovered https://status.absentify.com/ Sat, 06 Jun 2026 22:01:31 +0000 https://status.absentify.com/#3aa7c6d1a4bccb170ed5e835e8a9dab4f01fd634913721295988cd1c8ee995aa API went down https://status.absentify.com/ Fri, 05 Jun 2026 22:04:22 +0000 https://status.absentify.com/#65eb7d82ac95f70d5390ceb84467dbebf027e55cd42947b6633dd17251ba2b2a API recovered https://status.absentify.com/ Fri, 05 Jun 2026 22:01:31 +0000 https://status.absentify.com/#65eb7d82ac95f70d5390ceb84467dbebf027e55cd42947b6633dd17251ba2b2a API went down https://status.absentify.com/ Tue, 02 Jun 2026 02:28:23 +0000 https://status.absentify.com/#393db45bf2af5b974b909f4cb9d505493971672a2ed14c7257eb076d74fae710 Application Performance recovered https://status.absentify.com/ Tue, 02 Jun 2026 02:28:06 +0000 https://status.absentify.com/#394f69581f87dfdf5db728c77e7be4fa22b4379ccd8ce91c13ccbb06a960dddd API recovered https://status.absentify.com/ Tue, 02 Jun 2026 02:10:31 +0000 https://status.absentify.com/#394f69581f87dfdf5db728c77e7be4fa22b4379ccd8ce91c13ccbb06a960dddd API went down https://status.absentify.com/ Tue, 02 Jun 2026 02:10:13 +0000 https://status.absentify.com/#393db45bf2af5b974b909f4cb9d505493971672a2ed14c7257eb076d74fae710 Application Performance went down https://status.absentify.com/ Mon, 01 Jun 2026 00:52:04 +0000 https://status.absentify.com/#00e70ede4d2b697478d3ad7ff69b6c6c6c82a37e14ccf2a6ad8b2404462c73ce API recovered https://status.absentify.com/ Mon, 01 Jun 2026 00:10:27 +0000 https://status.absentify.com/#00e70ede4d2b697478d3ad7ff69b6c6c6c82a37e14ccf2a6ad8b2404462c73ce API went down https://status.absentify.com/ Sun, 31 May 2026 20:13:16 +0000 https://status.absentify.com/#3745cf0fceea0db2b543af69d22cf488c8c296246e06a23fa61604981316137c API recovered https://status.absentify.com/ Sun, 31 May 2026 19:56:36 +0000 https://status.absentify.com/#3745cf0fceea0db2b543af69d22cf488c8c296246e06a23fa61604981316137c API went down https://status.absentify.com/ Sun, 31 May 2026 19:51:57 +0000 https://status.absentify.com/#caf201778b52894a945c8c0d06304a306721222bc0a972baabb7aa203387be8f API recovered https://status.absentify.com/ Sun, 31 May 2026 19:49:11 +0000 https://status.absentify.com/#caf201778b52894a945c8c0d06304a306721222bc0a972baabb7aa203387be8f API went down https://status.absentify.com/ Sun, 31 May 2026 19:24:59 +0000 https://status.absentify.com/#1383875b6e51861f643cea7566746666be56beaf0e4ff65a45c1de982a98cd3c API recovered https://status.absentify.com/ Sun, 31 May 2026 19:19:05 +0000 https://status.absentify.com/#1383875b6e51861f643cea7566746666be56beaf0e4ff65a45c1de982a98cd3c API went down https://status.absentify.com/ Wed, 27 May 2026 19:10:22 +0000 https://status.absentify.com/#ce33bccec86f22f31d829930b6e783e4c4f7c87ce2e7dea4f2bd9acda65abe23 API recovered https://status.absentify.com/ Wed, 27 May 2026 19:07:28 +0000 https://status.absentify.com/#ce33bccec86f22f31d829930b6e783e4c4f7c87ce2e7dea4f2bd9acda65abe23 API went down https://status.absentify.com/ Wed, 20 May 2026 16:26:27 +0000 https://status.absentify.com/#bf98df98538d02a9df0d713bb0dded5db145a21b376e99eb8b075122dee08c10 Microsoft Teams App recovered https://status.absentify.com/ Wed, 20 May 2026 16:26:15 +0000 https://status.absentify.com/#128cd320a89d45ba84017a8744fb3be945db7dc1362d75db894d329d21615b5a Web Application recovered https://status.absentify.com/ Wed, 20 May 2026 16:25:36 +0000 https://status.absentify.com/#ca8b0cb0ae71fb9f2f28ae4302d365a37e1e2f40597d286f624e97e6e5a95bbb Application Performance recovered https://status.absentify.com/ Wed, 20 May 2026 16:22:12 +0000 https://status.absentify.com/#8d2c07d98ece75f6c9f5d9f19959c4f1e3a2717e2459edc4f49cc2452601106b API recovered https://status.absentify.com/ Wed, 20 May 2026 16:08:50 +0000 https://status.absentify.com/#128cd320a89d45ba84017a8744fb3be945db7dc1362d75db894d329d21615b5a Web Application went down https://status.absentify.com/ Wed, 20 May 2026 16:08:49 +0000 https://status.absentify.com/#bf98df98538d02a9df0d713bb0dded5db145a21b376e99eb8b075122dee08c10 Microsoft Teams App went down https://status.absentify.com/ Wed, 20 May 2026 16:06:57 +0000 https://status.absentify.com/#ca8b0cb0ae71fb9f2f28ae4302d365a37e1e2f40597d286f624e97e6e5a95bbb Application Performance went down https://status.absentify.com/ Wed, 20 May 2026 16:04:31 +0000 https://status.absentify.com/#8d2c07d98ece75f6c9f5d9f19959c4f1e3a2717e2459edc4f49cc2452601106b API went down https://status.absentify.com/ Wed, 20 May 2026 15:47:29 +0000 https://status.absentify.com/#acb123be6fa9ebf6dfca8045531ee2e673c96a985b722110e471d5481e30adfc Microsoft Teams App recovered https://status.absentify.com/ Wed, 20 May 2026 15:44:58 +0000 https://status.absentify.com/#acb123be6fa9ebf6dfca8045531ee2e673c96a985b722110e471d5481e30adfc Microsoft Teams App went down https://status.absentify.com/ Wed, 20 May 2026 15:16:04 +0000 https://status.absentify.com/#af11c78f4d04194a442ccb9ba9c891e7cf53eafab955b28ea5847016d2ce7821 API recovered https://status.absentify.com/ Wed, 20 May 2026 15:07:58 +0000 https://status.absentify.com/#af11c78f4d04194a442ccb9ba9c891e7cf53eafab955b28ea5847016d2ce7821 API went down https://status.absentify.com/ Mon, 18 May 2026 18:34:04 +0000 https://status.absentify.com/#56f05bd0fd95866430c67ab471479fc3f7f5c5b058fbb03e44e33ec17556d53e API recovered https://status.absentify.com/ Mon, 18 May 2026 18:32:24 +0000 https://status.absentify.com/#72e9819110101ffcc26abd13663301bfa270a61e7df3f34b64462c1281a4e64e Application Performance recovered https://status.absentify.com/ Mon, 18 May 2026 18:30:58 +0000 https://status.absentify.com/#72e9819110101ffcc26abd13663301bfa270a61e7df3f34b64462c1281a4e64e Application Performance went down https://status.absentify.com/ Mon, 18 May 2026 18:19:42 +0000 https://status.absentify.com/#56f05bd0fd95866430c67ab471479fc3f7f5c5b058fbb03e44e33ec17556d53e API went down https://status.absentify.com/ Mon, 18 May 2026 17:23:30 +0000 https://status.absentify.com/#94a8016c61d01c0bb42ffea5869463357ed5c6e97b5f99f73ea2fd9f70e312a0 Microsoft Teams App recovered https://status.absentify.com/ Mon, 18 May 2026 17:22:03 +0000 https://status.absentify.com/#aaedf0a9f011958027fadfa585948aa0760ad925b68419caef0b5d83963d8f2a API recovered https://status.absentify.com/ Mon, 18 May 2026 17:11:56 +0000 https://status.absentify.com/#94a8016c61d01c0bb42ffea5869463357ed5c6e97b5f99f73ea2fd9f70e312a0 Microsoft Teams App went down https://status.absentify.com/ Mon, 18 May 2026 17:10:36 +0000 https://status.absentify.com/#aaedf0a9f011958027fadfa585948aa0760ad925b68419caef0b5d83963d8f2a API went down https://status.absentify.com/ Mon, 18 May 2026 16:00:58 +0000 https://status.absentify.com/#c7765f5023686c08387d499ab9c18b5abf76b63662711b492a19f34271755b0d API recovered https://status.absentify.com/ Mon, 18 May 2026 15:58:34 +0000 https://status.absentify.com/#c7765f5023686c08387d499ab9c18b5abf76b63662711b492a19f34271755b0d API went down https://status.absentify.com/ Mon, 18 May 2026 07:25:00 +0000 https://status.absentify.com/#a8e2d282263277f08a9ab3d2dc85764a57a530d131b7e0ddf36b390fb0a5f10d API recovered https://status.absentify.com/ Mon, 18 May 2026 07:19:32 +0000 https://status.absentify.com/#a8e2d282263277f08a9ab3d2dc85764a57a530d131b7e0ddf36b390fb0a5f10d API went down https://status.absentify.com/ Sun, 17 May 2026 09:19:16 +0000 https://status.absentify.com/#57676e956320803870f8df4c03a6dd5dde31814bdac6c90abab5efa28a320805 API recovered https://status.absentify.com/ Sun, 17 May 2026 09:15:00 +0000 https://status.absentify.com/#b07088c6effe63fe440ce02cc7a970b7a150dd04a3441aa268c1c455bbfdecf3 Application Performance recovered https://status.absentify.com/ Sun, 17 May 2026 09:13:36 +0000 https://status.absentify.com/#57676e956320803870f8df4c03a6dd5dde31814bdac6c90abab5efa28a320805 API went down https://status.absentify.com/ Sun, 17 May 2026 09:12:41 +0000 https://status.absentify.com/#b07088c6effe63fe440ce02cc7a970b7a150dd04a3441aa268c1c455bbfdecf3 Application Performance went down https://status.absentify.com/ Sun, 17 May 2026 00:43:02 +0000 https://status.absentify.com/#d5f578d445700525b6c40439bf2b4513ea64ea0d793dc373cb2fe9979dd460ca API recovered https://status.absentify.com/ Sun, 17 May 2026 00:41:30 +0000 https://status.absentify.com/#7ef2a5764625ea108a6fc8466818a308afa7c56830f3de5a3b6e489782354931 Microsoft Teams App recovered https://status.absentify.com/ Sun, 17 May 2026 00:41:27 +0000 https://status.absentify.com/#a40588f3d5da7f0364b36a3cd40f76d738d29764f784131a042027ae67f34e12 Application Performance recovered https://status.absentify.com/ Sun, 17 May 2026 00:41:20 +0000 https://status.absentify.com/#6a9e4cadc4293a249b3deb8e9b19e5db4d00b778e9ffe0cdd3bac0dfbc76d3fd Web Application recovered https://status.absentify.com/ Sun, 17 May 2026 00:17:24 +0000 https://status.absentify.com/#7ef2a5764625ea108a6fc8466818a308afa7c56830f3de5a3b6e489782354931 Microsoft Teams App went down https://status.absentify.com/ Sat, 16 May 2026 23:53:17 +0000 https://status.absentify.com/#6a9e4cadc4293a249b3deb8e9b19e5db4d00b778e9ffe0cdd3bac0dfbc76d3fd Web Application went down https://status.absentify.com/ Sat, 16 May 2026 23:04:27 +0000 https://status.absentify.com/#d5f578d445700525b6c40439bf2b4513ea64ea0d793dc373cb2fe9979dd460ca API went down https://status.absentify.com/ Sat, 16 May 2026 23:02:23 +0000 https://status.absentify.com/#a40588f3d5da7f0364b36a3cd40f76d738d29764f784131a042027ae67f34e12 Application Performance went down https://status.absentify.com/ Sat, 16 May 2026 22:58:11 +0000 https://status.absentify.com/#a5cc1df6e826736acff73615d8f14565027a1d297edc6976e3c6222f77c63d52 API recovered https://status.absentify.com/ Sat, 16 May 2026 22:52:14 +0000 https://status.absentify.com/#a5cc1df6e826736acff73615d8f14565027a1d297edc6976e3c6222f77c63d52 API went down https://status.absentify.com/ Fri, 15 May 2026 14:11:11 +0000 https://status.absentify.com/#a41c1c03dbac4a5ac7d0589727f12e875ba4cf35fa4b2a4eff505d98594d00c4 Web Application recovered https://status.absentify.com/ Fri, 15 May 2026 14:09:37 +0000 https://status.absentify.com/#296c7488349aa74177f8324426dad8f289066b841dd18447230a4ac3ccda375e Application Performance recovered https://status.absentify.com/ Fri, 15 May 2026 13:35:26 +0000 https://status.absentify.com/#a41c1c03dbac4a5ac7d0589727f12e875ba4cf35fa4b2a4eff505d98594d00c4 Web Application went down https://status.absentify.com/ Fri, 15 May 2026 13:33:56 +0000 https://status.absentify.com/#296c7488349aa74177f8324426dad8f289066b841dd18447230a4ac3ccda375e Application Performance went down https://status.absentify.com/ Wed, 13 May 2026 11:48:28 +0000 https://status.absentify.com/#99236d7b700f19d536b7ad175eb4fb9609e0ba9995fd01b68a249d1fafab669c Application Performance recovered https://status.absentify.com/ Wed, 13 May 2026 11:47:09 +0000 https://status.absentify.com/#99236d7b700f19d536b7ad175eb4fb9609e0ba9995fd01b68a249d1fafab669c Application Performance went down https://status.absentify.com/ Mon, 11 May 2026 16:19:35 +0000 https://status.absentify.com/#9228c5153eb093dc02beb9387e6a8957cd6d234c2378b4ac73eaa4923450cdc4 API recovered https://status.absentify.com/ Mon, 11 May 2026 15:21:57 +0000 https://status.absentify.com/#9228c5153eb093dc02beb9387e6a8957cd6d234c2378b4ac73eaa4923450cdc4 API went down https://status.absentify.com/ Wed, 06 May 2026 12:35:26 +0000 https://status.absentify.com/#08445e3478f1dec4f33ae5bfe4af104311836bbd42c056e679fdef5b92e0513a Web Application recovered https://status.absentify.com/ Wed, 06 May 2026 12:34:34 +0000 https://status.absentify.com/#c14dcad26622b132f0fd1a93c6d691b163c93760c42a6f54084188666bb6ad06 Application Performance recovered https://status.absentify.com/ Wed, 06 May 2026 12:23:13 +0000 https://status.absentify.com/#08445e3478f1dec4f33ae5bfe4af104311836bbd42c056e679fdef5b92e0513a Web Application went down https://status.absentify.com/ Wed, 06 May 2026 12:21:38 +0000 https://status.absentify.com/#c14dcad26622b132f0fd1a93c6d691b163c93760c42a6f54084188666bb6ad06 Application Performance went down https://status.absentify.com/incident/861843 Tue, 31 Mar 2026 19:29:21 -0000 https://status.absentify.com/incident/861843#f964ed43ac224c2691aabb17156a2a8b96808c95e337371fec9f39b10f47f6a8 Resolved. All problematic database queries have been identified and replaced with optimized alternatives. Enhanced monitoring has been deployed to detect performance degradation earlier. No further action required. https://status.absentify.com/incident/861843 Tue, 31 Mar 2026 19:29:12 -0000 https://status.absentify.com/incident/861843#6b77587601377ff50d513b2a31e0a93e87a9874750442a04a9e044b455503a04 On March 30 and March 31, 2026, absentify experienced two periods of degraded performance. **Incident 1:** March 30, approximately 07:00–10:00 UTC (~3 hours) **Incident 2:** March 31, approximately 07:00–08:00 UTC (~1 hour) **What caused it** A recent software update introduced a database query that turned out to be significantly more resource-intensive than expected due to a bug in a third-party library we use. Under peak morning traffic (European business hours), this query consumed excessive database resources, causing slow response times across all application features. After resolving the first incident, we re-introduced a limited version of the problematic query, believing the reduced scope would be safe. This assumption proved incorrect, and the issue recurred the following morning under similar traffic conditions. **Was any data lost?** No. No data was lost or compromised during either incident. The issue was purely related to performance and availability. **What we did to fix it** - Immediate fix: We identified and removed the problematic query within hours of each incident, restoring normal performance. - Comprehensive review: We conducted a full review of our codebase and replaced all instances of the problematic query pattern with optimized alternatives. - Improved monitoring: We enhanced our alerting system to detect similar issues earlier and ensure notifications are properly delivered to our operations team. - Prevention measures: We implemented safeguards to prevent this type of query from being reintroduced in future updates. **Our commitment** We sincerely apologize for the inconvenience caused by these disruptions. We understand that you rely on absentify for your day-to-day operations, and we take service availability very seriously. The measures we have implemented address both the immediate cause and the systemic factors that allowed this issue to occur. We are confident these changes will prevent similar incidents in the future. **Questions or concerns?** If you have any questions about this incident or need further information, please contact our support team at support@absentify.com https://status.absentify.com/incident/767997 Tue, 18 Nov 2025 15:51:11 -0000 https://status.absentify.com/incident/767997#59a78bb45f9c954c6fe7c154b3b45b5f004de87c0fa8aad1070f9310e7d15fe0 Maintenance completed https://status.absentify.com/incident/767997 Mon, 17 Nov 2025 22:51:11 -0000 https://status.absentify.com/incident/767997#ec9bafa2edf9cd763b6d1fa1e4a9863d8cacb96e231d093ca4f3082f5df8d307 Unfortunately, there have been problems with the DNS upgrade, and we have to reset the entire firewall. We are very sorry about this. We are already working with Microsoft on the issue. All data is secure. https://status.absentify.com/incident/405333 Mon, 29 Jul 2024 04:35:00 -0000 https://status.absentify.com/incident/405333#9cdb580e0fe55f1fbd40b7992553eff5a2da367ec4425e0a0c80c8aaf418d655 We are currently experiencing sporadic connectivity issues with the Absentify app. These disruptions result in the app being unable to establish connections with other services, causing repeated outages. Our team is working diligently to identify the cause and implement a solution. https://status.absentify.com/incident/386475 Thu, 20 Jun 2024 21:09:00 -0000 https://status.absentify.com/incident/386475#79f9a1fb2047af8a2c20a1831871ea095f1d29456e0908b9f0b415f7c9fd6b1d To resolve the issue of emails experiencing soft bounces when sent to Microsoft 365 recipients, we have made a change to the subdomain used for sending emails. The subdomain change has been successfully applied, and initial tests indicate that the issue has been resolved. Emails should now be delivered successfully to Microsoft 365 recipients. We are currently monitoring the situation to ensure the issue remains resolved. https://status.absentify.com/incident/386475 Wed, 19 Jun 2024 18:41:00 -0000 https://status.absentify.com/incident/386475#ec9247f12007baf5a946a0356e45369cca76d3c31a563748f60a587ef8526693 The IP address change has been successfully applied, and initial tests indicate that the issue has been resolved. Emails should now be delivered successfully to Microsoft 365 recipients. We are currently monitoring the situation to ensure the issue remains resolved. https://status.absentify.com/incident/386475 Wed, 19 Jun 2024 04:01:00 -0000 https://status.absentify.com/incident/386475#3d173ea7a70aaa9010713a0f042470cdcb082aec863586e2d340c9908e69c3ed Our team is actively working with Microsoft to resolve this issue. We have opened a ticket with Microsoft and the investigation is ongoing. We will keep you updated on the progress and resolution of this issue. https://status.absentify.com/incident/386475 Tue, 18 Jun 2024 12:15:00 -0000 https://status.absentify.com/incident/386475#e52e4634facf49168df0e8173a080f4c4e635429d09ae9d31078759bac342f96 We would like to inform you that currently, approximately 10% of our sent emails to Microsoft 365 recipients are experiencing soft bounces. This means these emails are temporarily undeliverable. We apologize for any inconvenience this may cause. https://status.absentify.com/incident/330037 Wed, 21 Feb 2024 15:45:00 -0000 https://status.absentify.com/incident/330037#6ddc20d794c67b921862c11a47a3c5d034172f53a98534f5fa406125f012bb28 Our e-mail provider has problems, we can no longer send e-mails. This concerns emails to confirm requests and support ticket emails. OutlookE-Mail invitations are not affected